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What is the Return Policy?
How to return?
- Speak to one of our customer service representatives to request a refund and issue a bill of lading within 48 hours.
- After receiving the bill of lading number from the customer service department, head to the nearest Aramex branch and hand in the product.
- Choose the method of refund from one the following options:
- In case of cash payment, you can pay through (Post Office - bank - Vodafone cash)
- In case of payment by Visa, you can pay through Paypal.
- For a return through the Post Office(Full name and ID). You can withdraw the money amount from the nearest post office.
- For a return through the bank: (Full name - Account number - Bank name - Branch name - SWIFT Code.)
- For a return through Vodafone Cash (mobile number and name). You can withdraw the money amount from the nearest Vodafone branch.